At Fizzslots Casino, we are dedicated to promoting responsible gaming and providing tools to help players maintain control over their gambling activities. If you feel that gambling is becoming a problem, our Self-Exclusion program offers a way to take a break and regain control.
What is Self-Exclusion?
Self-exclusion is a voluntary option that allows players to restrict their access to our platform for a specified period or indefinitely. This tool is designed to help individuals who may need to step back from gambling to manage their habits responsibly.
How Does Self-Exclusion Work?
When you activate self-exclusion, the following actions will be taken:
- Account Access Restricted: Your account will be locked, and you will be unable to log in or access any services.
- Deposits Disabled: You will not be able to make deposits or place bets.
- Marketing Opt-Out: You will no longer receive promotional emails, SMS, or notifications from us.
- Duration Options: Choose a self-exclusion period that works best for you:
- Short-term: 1 day, 1 week, or 1 month
- Long-term: 6 months, 1 year, or indefinitely
How to Activate Self-Exclusion
To activate self-exclusion, follow these steps:
- Log in to Your Account: Navigate to the “Responsible Gaming” section in your account settings.
- Select Self-Exclusion: Choose the self-exclusion option and select your desired duration.
- Confirm Your Decision: Review the terms of self-exclusion and confirm your request.
- Immediate Activation: Once confirmed, your account will be locked immediately.
Alternatively, you can contact our support team at [email protected], and they will assist you with the process.
Things to Consider Before Self-Exclusion
- Irreversible During the Period: Once self-exclusion is activated, it cannot be reversed until the chosen period ends.
- Access to Other Casinos: If you gamble across multiple platforms, consider excluding yourself from other online casinos as well.
- Support Resources: If you need additional help, we encourage you to seek support from professional organizations (listed below).
After the Self-Exclusion Period
- Once your self-exclusion period ends, you must contact our support team to request reactivation of your account.
- Reactivation requests may include a cooling-off period and an additional review to ensure your readiness to return to the platform.
Professional Support Resources
If you need assistance beyond self-exclusion, we recommend reaching out to these professional organizations for help:
- GamCare: www.gamcare.org.uk – Free support for individuals with gambling-related issues.
- Gambling Therapy: www.gamblingtherapy.org – Online support and counseling for gambling-related problems.
- BeGambleAware: www.begambleaware.org – A resource for advice on responsible gambling.
Why Choose Self-Exclusion?
Self-exclusion is a proactive step toward responsible gambling and can help you:
- Regain control of your gambling habits.
- Avoid financial and emotional strain.
- Focus on other important aspects of your life.
At Fizzslots Casino, your well-being is our priority. If you need assistance with self-exclusion or have questions about responsible gaming, please contact us at [email protected].
Let’s work together to create a safe and enjoyable gaming environment.